Getting Started & FAQ’s

Gaia

  1. Getting started on Gaia

    As an FMTV member you’ll automatically have access to Gaia, FMTV’s new home! All you need to do is simply login to Gaia using your FMTV username and password here: www.gaia.com/fmtv. If you have any issues setting up your account you can livechat with us on this page!

  2. What is Gaia?

    Gaia is a member-supported online conscious media network. Gaia’s content is focused on going deeper into the mind, body, and spirit. With this transition, Gaia will be adding FMTV’s health and wellness content to their library making it the largest transformational resource on the planet. Watch James’ video about the merge with Gaia here.

  3. Will I still be able to access FMTV?

    We are currently working closely with the team at Gaia to make sure all of the features and content that you love on FMTV are being transferred over. We will not be moving exclusively to Gaia until the transition is complete and our members feel comfortable. In the meantime, you will continue to have access to FMTV.

  4. Will my FMTV apps still work?

    We are closing the FMTV apps (Roku, Android, iOS and tvOS) on March 27, 2020.

    To continue watching FMTV on Gaia, you’ll need to download the Gaia app today and log in using your FMTV username and password.

    Once you have downloaded the Gaia app, you will have access until the end of your next billing cycle.

    We’ll send you an email to remind you, but in the meantime, download the app today and start watching hundreds of inspiring documentaries, meditation and yoga classes, original Gaia programming, and more!

  5. Will there be an increase in membership price?

    If you signed up through fmtv.com directly, your subscription will renew at the same price point and in the same currency you originally joined with. For users with subscriptions via iTunes / App Store, Google Play or Roku stores, there may be a slight variation in ongoing subscription fees.

  6. Who will bill me next?

    Your next charge will be made by Gaia. If you’ve paid for your subscription with a credit card, your membership payments from January 2020 will appear on your statement as “Gaia - FMTV” and your billing information will be managed through your Gaia account.

  7. How can I manage my account?

    As of January 2020, you’ll be able to access and manage your account through the Gaia portal here: https://www.gaia.com/account.

    You will be able to update your account details by following the simple steps below:

    1. Make sure you are logged in to your Gaia account (www.gaia.com/fmtv).
    2. Go to 'My Account' located on the top right side of the page.
    3. Click 'Update Payment Info.'
    4. This will take you to a new screen where you will be able to add a new credit card or choose PayPal (which will take you to PayPal's secure site to log in to your PayPal Account, and then back to Gaia once complete).
    5. You are all set! If you were on payment hold, you will need to log out and back in to access your service again.
  8. What is Gaia LIVE access?

    Gaia LIVE access allows you additional access to the live speaking events hosted at the Gaia headquarters in Colorado. As an FMTV account holder, you can preview select segments from the live events through the Gaia platform by logging in to your account. To gain access to the complete programming and to learn more, head to this page.

  9. How can I find FMTV content on Gaia?

    As of February 1st 2020, 99% of your favorite FMTV documentaries, recipes, interviews, and yoga series will be available on Gaia! By April 2020, the guided programs, summits, and challenges that you know and love will be available inside Gaia.

    Discover FMTV content on Gaia by using the navigation bar at the top of the Gaia homepage and select the respective category of content that reflects what you’re looking for. You can also use the search function in the top right corner of the Gaia homepage to locate specific content.

  10. Can I watch Gaia on my TV?

    To discover the range of devices you can stream content on, please ensure you’ve completed the one-time activation process and have logged into your Gaia account. Once you’ve successfully arrived inside the Gaia platform, learn about the available devices you can access the channel on here.

    If you have not completed the one-step activation process to setup your new "FMTV on Gaia" account then simply head over to log in using your FMTV credentials here.

  11. How can I download the Gaia iOS app?

    If this is your first time logging in to Gaia, you will need to complete a quick activation process using a web browser before you can log in using the app. All you need to do is head over to the link below and log in using your current FMTV email and password details: www.gaia.com/fmtv.

    Once you’ve done this, you can either follow the steps below or watch our step-by-step instruction video here.

    1. Open the App Store on your device and search for “Gaia”.
    2. Select the Gaia app listing and tap the GET button.
    3. Install the app. Once installed, open the Gaia app and log in with your account details.
  12. Will my FMTV Watch List and History be available on Gaia?

    The FMTV team and Gaia are currently working together to come up with a solution regarding the potential transfer of your FMTV Watch List and History data onto Gaia.

  13. Will FMTV still release new content on Gaia?

    We’re happy to let you know that we will be continuing to produce original FMTV series’ that will be exclusive to the Gaia channel, including Transcendence II this year.

 

If you have any further questions, please feel free to Live Chat with our friendly customer support team or Email Us.